At Royal Vastra, we value our customers and aim to resolve questions, complaints and concerns as quickly as reasonably possible.

1. Customer Support

For questions relating to:

• Orders

• Products

• Shipping

• Returns

• Refunds

• Payments

• Cancellations

• Other website-related concerns

please contact us using the details below.

Royal Vastra
Phone: 9879452948
Website: royalvashtra.com

Customer Support Hours:
9:00 AM – 7:00 PM

2. Order-Related Complaints

When contacting us about an order, please provide your order number and the mobile number used while placing the order.

Providing complete information helps us investigate and resolve the issue more efficiently.

3. Grievance Resolution

We aim to acknowledge and address customer complaints within a reasonable period depending on the nature and complexity of the issue.

Certain complaints may require coordination with courier, payment or other service providers.

4. Fraudulent Transactions

If you believe that an unauthorized transaction has occurred in connection with your order, please contact us immediately and also notify your bank/payment provider where appropriate.

5. Changes to This Policy

Royal Vastra may update this policy from time to time. The latest version will be published on this page.

6. Contact

For assistance, please contact:

Royal Vastra
Phone: 9879452948
Support Hours: 9:00 AM – 7:00 PM