We currently deliver products to serviceable locations within India.
Delivery availability may depend on the serviceability of the customer's PIN code.
Shipping charges, if applicable, will be displayed during checkout before the order is placed.
Free shipping is available on orders above ₹999, subject to the applicable terms displayed on the website.
Orders are normally processed after successful order confirmation and payment verification, where applicable.
Processing time may vary depending on product availability, order volume and other operational factors.
Estimated delivery time may vary depending on the customer's location and courier service.
The estimated delivery date shown during checkout or communicated after order confirmation is only an estimate and may be affected by:
Weather conditions
Public holidays
Courier delays
Remote locations
Incorrect address information
Transportation disruptions
High order volumes
Other circumstances beyond our reasonable control
Where tracking information is available, customers may receive tracking details through the contact information provided while placing the order.
Customers may also use the Track Order facility available on our website, where applicable.
Customers are responsible for providing a complete and accurate delivery address, including:
Name
House/Flat number
Street/locality
City
State
PIN code
Valid mobile number
Royal Vastra will not be responsible for delivery failure caused by an incorrect or incomplete address provided by the customer.
If delivery is unsuccessful because the customer is unavailable, refuses the parcel, provides an incorrect address or fails to respond to the courier, additional delivery attempts may be made according to the courier's procedures.
Repeated failed COD deliveries may result in restrictions on future COD orders.
If the outer package appears visibly damaged or tampered with at the time of delivery, customers are advised to refuse the delivery where reasonably possible or immediately contact our customer support team.
For product damage claims, please refer to our Return & Refund Policy.
Royal Vastra is not responsible for delays caused by courier companies, natural disasters, strikes, government restrictions, technical failures, incorrect customer information or other circumstances outside our reasonable control.
For shipping-related questions:
Royal Vastra
Phone: 9879452948
Support Hours: 9:00 AM – 7:00 PM